Care Service

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From the friendly voice greeting you on the phone until the service van pulls away from your home, CARE Heating and Cooling wants to provide you the best possible experience. We are constantly striving to exceed your expectations and believe that we are the best value in town. Our highly trained staff is qualified to service almost all makes and models of heating, cooling and ventilating equipment and provide warranty service on all brands.

CARE Heating and Cooling has an A+ rating with the Better Business Bureau. We have the distinction of winning the Angie’s List “Super Service Award” 18 years in a row and we were voted a Columbus Dispatch CBus Top Pick in 2019.

With CARE service you get these guarantees:

Low, upfront guaranteed pricing

After diagnosing a problem, our technicians will give you the complete and exact cost of the repair before they begin. This eliminates the hidden charges and surprises that come with other companies’ hourly rates and mark-up on parts; we do what we say we will do for the exact cost we quoted to you. If you decide not to authorize a repair, all you owe is our low diagnostic fee.

Technicians that are paid to fix your unit, not sell you a new one

Unlike other companies, our technicians have never been paid a spiff or commission to find bad equipment. Even if it makes more sense to replace your equipment rather than fix it, we will always provide you the repair cost so you can make an informed decision. If a new unit is needed a specialist will be called in to advise you as to your best choice, not the service technician. This eliminates any conflict of interest or incentive for a technician to condemn your equipment.

Carbon Monoxide testing anytime we service a gas fueled furnace

Your health and safety are our greatest concern. Most companies charge extra for this service, but at CARE Heating and Cooling it is standard.

Free second opinions on the diagnosis of bad compressors or heat exchangers

Have you been told your compressor or heat exchanger is bad and you need to replace your equipment? CARE Heating and Cooling will verify any written diagnosis of a bad compressor or heat exchanger at no charge to you. This service could save you $1,000s.

Convenient hours

Our office is open 7AM – 8PM Monday through Friday and 8AM – 4 PM on Saturday and Sunday. Even outside of our office hours, your call will still be answered by a?live person?24 hours a day.

Don’t you deserve service with CARE? We think so! Let us prove to you why we are the best service experience in town!

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Thank you for your interest in CARE Heating and Cooling, Inc.

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